Shipping policy

SHIPPING POLICY

Delivery area

The PRODUCTS offered can only be delivered to the countries accepted when the order is validated.

It is impossible to place an order for any delivery address located in a country where we refuse to deliver.

 

PRODUCTS are shipped to the delivery address(es) indicated by the CLIENT during the ordering process.

Shipping time

The deadlines for preparing an order and then issuing the invoice, before shipping the PRODUCTS in stock are mentioned on the website. These deadlines are exclusive of weekends or public holidays.

An electronic message will automatically be sent to the CLIENT when the PRODUCTS are dispatched, provided that the electronic address given in the registration form is correct.

Delivery times & Costs

During the ordering process, ZEALANDE® informs the CLIENT of the possible delivery times and shipping options for the PRODUCTS purchased.

Shipping costs are calculated according to the delivery method. The amount of these costs will be due by the CLIENT in addition to the price of the PRODUCTS purchased except for France where delivery charges are offered.

The details of delivery times and costs are detailed on the website.

In the absence of any indication or agreement as to the delivery date, ZEALANDE shall deliver the PRODUCT without undue delay and at the latest thirty (30) days after the conclusion of the contract. (Article L. 216-1 of the Consumer Code).

Terms of Delivery

The package will be delivered to the CLIENT against signature and/or upon presentation of an identity document.

In case of absence, a notice of passage will be left to the CLIENT, in order to allow him to pick up his package in his post office.

Delivery problems

The CLIENT is informed of the delivery date set at the time he chooses the carrier, at the end of the online ordering procedure, before confirming the order.

It is specified that deliveries will be made within a maximum of thirty (30) days. Failing this, the CLIENT must give ZEALAND formal notice to deliver within a reasonable time and in the event of non-delivery within this time, it may terminate the contract.

ZEALANDE® will refund, without undue delay from the receipt of the termination letter, to the CLIENT the total amount paid for the PRODUCTS, including taxes and shipping costs, using the same method of payment as that used by the CLIENT to purchase the PRODUCTS.

ZEALANDE® is responsible until the PRODUCT is delivered to the CLIENT. It is recalled that the CLIENT has a period of three (3) days to notify the carrier of any damage or partial loss noted at the time of delivery.



Date of last update 01/02/2021



ZEALANDE® and its products are NOT affiliated, authorized or approved by Rolex, Tudor, Omega and/or any other watch brand.
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